{"id":81212,"date":"2026-06-29T10:25:07","date_gmt":"2026-06-29T14:25:07","guid":{"rendered":"https:\/\/ohmygode.ca\/shipping-returns\/"},"modified":"2026-08-20T21:22:48","modified_gmt":"2026-08-21T01:22:48","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/ohmygode.ca\/fr\/shipping-returns\/","title":{"rendered":"Shipping &amp; Returns"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Shipping<\/h2>\n<p class=\"wp-block-paragraph\">Every order ships from Canada in <strong>plain, unmarked packaging<\/strong>. There is nothing on the outside to reveal what is inside or where it came from \u2014 your privacy comes first.<\/p>\n<ul class=\"wp-block-list\"><li><strong>Live Canada Post rates<\/strong> are shown at checkout (Regular Parcel, Expedited and Xpresspost), based on your address and order.<\/li>\n<li><strong>Free shipping<\/strong> on orders over <strong>$100<\/strong> (Canada).<\/li>\n<li><strong>Processing time<\/strong>: orders are typically packed and shipped within 1\u20132 business days.<\/li>\n<li>Delivery time depends on the Canada Post service selected and your location.<\/li><\/ul>\n<p class=\"wp-block-paragraph\">Once your order ships, you can follow it on our <a href=\"\/fr\/order-tracking\/\">Order Tracking<\/a> page or from your <a href=\"\/fr\/my-account\/\">account<\/a>.<\/p>\n<h2 class=\"wp-block-heading\">Returns &amp; exchanges<\/h2>\n<p class=\"wp-block-paragraph\"><em>This policy is a starting point and should be reviewed before launch.<\/em><\/p>\n<p class=\"wp-block-paragraph\">For health, hygiene and safety reasons, intimate products <strong>cannot be returned or exchanged once opened or used<\/strong>. This is standard practice for adult products and protects every customer.<\/p>\n<ul class=\"wp-block-list\"><li><strong>Unopened items<\/strong> in their original, sealed packaging may be returned within <strong>14 days<\/strong> of delivery. Return shipping is the customer&#8217;s responsibility unless the item is defective.<\/li>\n<li><strong>Damaged or defective items<\/strong>: contact us within 7 days of delivery with your order number and a photo, and we will make it right.<\/li>\n<li>Gift cards, lubricants, and personal-care items are final sale.<\/li><\/ul>\n<p class=\"wp-block-paragraph\">To start a return, email <a href=\"mailto:info@productionsideo.com\">info@productionsideo.com<\/a> before sending anything back.<\/p>","protected":false},"excerpt":{"rendered":"<p>Shipping Every order ships from Canada in plain, unmarked packaging. There is nothing on the outside to reveal what is inside or where it came from \u2014 your privacy comes first. Once your order ships, you can follow it on our Order Tracking page or from your account. Returns &amp; exchanges This policy is a [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-81212","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipping &amp; Returns - Oh My Gode | Only The Best Adult Toys<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ohmygode.ca\/fr\/shipping-returns\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping &amp; Returns - Oh My Gode | Only The Best Adult Toys\" \/>\n<meta property=\"og:description\" content=\"Shipping Every order ships from Canada in plain, unmarked packaging. There is nothing on the outside to reveal what is inside or where it came from \u2014 your privacy comes first. Once your order ships, you can follow it on our Order Tracking page or from your account. 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