Last updated: June 2026. This policy is provided as a starting point and should be reviewed by the business and, ideally, a legal professional before launch.
Oh My Gode (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it, and the choices you have. It applies to ohmygode.ca and is governed by applicable Canadian privacy law, including PIPEDA and Quebec’s privacy legislation.
Information we collect
- Account & order details: name, billing and shipping address, email, phone number, and order history.
- Payment information: card payments are processed by our payment provider, Stripe. We do not collect or store your full card number on our servers.
- Age confirmation: confirmation that you are 18 years of age or older.
- Technical data: IP address, browser type, and device information, collected through cookies and similar technologies (see our Cookie Policy).
- Communications: messages you send us and, with your consent, newsletter subscriptions.
How we use your information
We use your information to process and ship orders, manage your account and loyalty rewards, provide customer support, prevent fraud and secure our site, comply with legal obligations, and — only with your consent — send marketing communications.
Sharing your information
We do not sell your personal information. We share it only with service providers who help us operate the store, including our payment processor (Stripe), shipping carrier (Canada Post), and security and hosting providers (including Cloudflare). We may also disclose information where required by law.
Your rights
You may request access to, correction of, or deletion of your personal information, and withdraw consent at any time, subject to legal limits. To exercise these rights, contact us at info@productionsideo.com. You may also file a complaint with the Office of the Privacy Commissioner of Canada.
Data retention & security
We keep personal information only as long as necessary for the purposes described above or as required by law, and we use reasonable technical and organizational measures to protect it. Some service providers (such as Stripe) may process data outside Quebec or Canada.
Discreet billing & shipping
Orders are shipped in plain, unmarked packaging, and billing descriptors are kept discreet to protect your privacy.
Changes & contact
We may update this policy from time to time. For any privacy question, contact us at info@productionsideo.com or write to 170-6780 1re Avenue, Québec, QC G1H 2W8, Canada.